345jl Privacy Policy

1. Who We Are and How to Contact Us

1.1 345jl is an online casino and sports betting platform operating at 345jl.org, serving Filipino players across the Philippines — from Metro Manila, Cebu, Davao, Quezon City, Makati, and all regions of the archipelago.

1.2 345jl operates under the applicable PAGCOR regulatory framework and is subject to Philippine law, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations (IRR) as administered by the National Privacy Commission (NPC).

1.3 For all data privacy enquiries, requests to exercise your rights, or complaints, please contact our Data Protection Officer at: [email protected]

2. Personal Data We Collect

2.1 345jl collects and processes the following categories of personal data from registered users and website visitors:

2.2 345jl does not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, or health data, except where required by law (e.g., responsible gaming referrals).

3. How We Collect Your Personal Data

3.1 Directly from you: When you register an account on 345jl, complete KYC verification, make a deposit or withdrawal, contact our support team, or respond to a survey or promotion.

3.2 Automatically: When you access the 345jl website or platform, our systems automatically record certain technical and usage data through cookies, web beacons, and server logs. See Section 7 for more detail on cookies.

3.3 From third parties: We may receive identity verification data from KYC service providers, fraud detection data from payment processors, and regulatory information from PAGCOR or other applicable regulatory authorities where required by law.

4. How 345jl Uses Your Personal Data

4.1 345jl uses your personal data for the following purposes:

• Account creation and management — to register your 345jl account, verify your identity, and maintain your account records;
• Service delivery — to provide access to games, process bets, calculate winnings, and operate all platform features;
• Payment processing — to process deposits and withdrawals via GCash, PayMaya, BDO, BPI, Metrobank, UnionBank, and other supported Philippine payment channels;
• Regulatory compliance — to comply with PAGCOR licensing requirements, Philippine AML obligations under Republic Act No. 9160, and tax reporting requirements;
• Security and fraud prevention — to detect, investigate, and prevent fraudulent transactions, account abuse, and platform exploitation;
• Customer support — to respond to enquiries, resolve disputes, and manage complaints through live chat, email, and other support channels;
• Responsible gaming — to monitor gaming behaviour and apply responsible gaming measures where appropriate, including contacting players who show signs of problem gambling;
• Marketing communications — to send promotional offers, bonuses, and platform updates where you have opted in to receive such communications;
• Platform improvement — to analyse usage data and improve the 345jl user experience, game selection, and platform performance.

5. Legal Basis for Processing

5.1 Under the Data Privacy Act of 2012, 345jl relies on the following lawful bases for processing your personal data:

• Contractual necessity: Processing necessary to perform the contract between you and 345jl — specifically, the provision of casino and betting services as described in our Terms & Conditions;
• Legal obligation: Processing required to comply with applicable Philippine laws, including PAGCOR licensing conditions, AML regulations, and NPC directives;
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and anonymised analytics, where such interests are not overridden by your rights;
• Consent: Processing for marketing communications and optional platform features, where you have given explicit, freely-given, and revocable consent.

6. Data Sharing and Disclosure

6.1 345jl does not sell, rent, or trade your personal data to any third party for their own independent purposes.

6.2 We share your personal data only with the following categories of third parties, and only to the extent strictly necessary for the stated purpose:

• Payment processors: GCash (G-Xchange Inc.), PayMaya (PayMongo Philippines), BDO, BPI, Metrobank, and UnionBank — for processing deposits and withdrawals;
• KYC and identity verification providers: Third-party identity verification services used to confirm the identity and age of registered players;
• Game software providers: JILI, PG Soft, Pragmatic Play, Evolution Gaming, Playtech, and other licensed game studios, which may process limited session data in connection with game delivery;
• Regulatory authorities: PAGCOR and the Anti-Money Laundering Council (AMLC) where disclosure is required by Philippine law or court order;
• Technology providers: Cloud hosting, cybersecurity, and platform infrastructure providers operating under contractual data protection obligations with 345jl.

6.3 All third parties who process personal data on behalf of 345jl are required to maintain appropriate security standards and process data only on 345jl's documented instructions.

7. Cookies and Tracking Technologies

7.1 The 345jl website uses cookies and similar tracking technologies to enhance your browsing experience, maintain your session after login, and collect anonymous analytics data.

7.2 The following types of cookies are used on the 345jl platform:

• Strictly necessary cookies: Required for the 345jl platform to function. These include session authentication cookies that keep you logged in after a successful 345jl login. These cannot be disabled without preventing you from using the platform.
• Analytics cookies: Anonymised data about page visits, click paths, and session durations. Used to understand how players navigate the platform and to improve user experience. No personally identifiable information is linked to these cookies.
• Preference cookies: Store user settings such as language preferences and notification choices within the 345jl interface.
• Marketing cookies: Used only where you have explicitly consented, to track the effectiveness of promotions and referral sources.

7.3 You may manage your cookie preferences through your browser settings. Disabling strictly necessary cookies will impair platform functionality including the ability to log in to your 345jl account.

8. Data Retention

8.1 345jl retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following retention periods:

• Account and identity data: Retained for the duration of your active 345jl account and for a minimum of five (5) years following account closure, as required by PAGCOR licensing conditions and Philippine AML regulations;
• Financial and transaction data: Retained for a minimum of five (5) years following the transaction date, as required by Republic Act No. 9160 and Bureau of Internal Revenue requirements;
• Gaming history: Retained for three (3) years following each recorded session, or longer where required by regulatory audit obligations;
• Support and communications data: Retained for two (2) years following the resolution of each support interaction;
• Marketing preferences: Retained until you withdraw consent or request deletion.

8.2 Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with 345jl's data lifecycle management procedures.

9. Data Security

9.1 345jl implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction:

• 256-bit SSL/TLS encryption for all data transmitted between your device and 345jl servers;
• Encrypted storage of passwords using industry-standard hashing algorithms (passwords are never stored in plaintext);
• Two-factor authentication (2FA) available and strongly recommended for all player accounts;
• Access controls limiting 345jl employee access to personal data on a strict need-to-know basis;
• Regular security assessments and vulnerability testing of the 345jl platform infrastructure;
• Incident response procedures aligned with NPC breach notification requirements under the Data Privacy Act.

9.2 In the event of a personal data breach that is likely to give rise to a real risk of serious harm, 345jl will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected individuals as required by Philippine law.

10. Your Data Privacy Rights

10.1 Under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by 345jl:

10.2 To exercise any of the above rights, please contact our Data Protection Officer at [email protected]. Please include your full name, registered email address, and a description of your request. We may request additional verification before processing your request.

11. Minors and Age Restrictions

11.1 As required by PAGCOR regulations, 345jl enforces a minimum age of 21 for all registered players. Age verification is performed during the KYC process and may be requested at any time.

11.2 If you believe that 345jl has inadvertently collected personal data from someone under 21, please notify us immediately at [email protected] so that we can take prompt remedial action.

12. Cross-Border Data Transfers

12.1 As an online platform, certain data processed by 345jl may be transferred to or accessed by service providers located outside the Philippines, including cloud infrastructure providers and international game software vendors.

12.2 Where personal data is transferred outside the Philippines, 345jl ensures that appropriate safeguards are in place to protect your data, including contractual data protection clauses consistent with the requirements of the Data Privacy Act of 2012 and NPC guidance on cross-border data transfers.

12.3 By registering an account with 345jl, you acknowledge and agree to the cross-border transfer of your personal data as described in this section, subject to the protections set out above.

13. Updates to This Privacy Policy

13.1 345jl may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material updates will be communicated to registered users via email to the address on file and/or by a prominent notice on the 345jl website.

13.2 Continued use of the 345jl platform following publication of an updated Privacy Policy constitutes your acceptance of the revised terms. The date of the most recent update is shown at the top of this page.

13.3 We recommend that you review this Privacy Policy periodically to stay informed about how 345jl handles your personal information.

14. Contact Us & Complaints

14.1 For all data privacy enquiries, requests to exercise your rights, or concerns about how 345jl handles your personal data, please contact our Data Protection Officer:

14.2 If you are not satisfied with our response to your data privacy enquiry or complaint, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines. Information about filing a complaint with the NPC is available through official Philippine government channels.